||Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
||Authenticity is about being self-aware of our strengths and our limitations. Being authentic means being honest and truthful to who you are and doing what you say you will. People will trust those that act with credibility.
|Commitment and Work Ethic
||Commitment is how dedicated a person is: are they passionate about company values? Work ethic shows how diligent a person is: are they satisfied with doing what's minimally required or do they go above and beyond?
||Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others.
|Continuous Improvement Mindset
||Continuous improvement is a gradual never-ending change which is focused on increasing the effectiveness and/or efficiency of an organisation to fulfil its policy and objectives. To have a continuous improvement mindset is to constantly want to grow, learn & thrive.
||Ensuring that the (internal or external) customer’s perspective is a driving force behind strategic priorities, business decisions, organisational processes and individual activities; implementing service practices that meet customers’ and own organisation’s needs; promoting and operationalising customer service as a value.
||Identifying and understanding problems and opportunities by gathering and analysing; choosing the best course of action, generating and evaluating alternatives and making timely decisions; taking action that is consistent with available facts and understands possible consequences.
||Is open to change and new information; rapidly adapts to new information, changing conditions, new technologies, new or changing processes and unexpected obstacles.